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About Us

Incorporated in June 2017, Fincare Small Finance Bank (‘Fincare SFB’) has been formed from the conversion of Disha Microfin Limited (‘Disha Microfin’), an NBFC-MFI. Disha Microfin was one among the 10 recipients of the ‘in-principle’ approval from the Reserve Bank of India (‘RBI’) in September 2015, an approval granted to select NBFCs & microfinance institutions to set up Small Finance Banks with the objective of furthering financial inclusion.

After having successfully navigated the Small Finance Bank transformation journey, Disha Microfin received the final license from the RBI under Section 22 of the Banking Regulation Act, 1949 to launch banking operations in May 2017. Fincare Small Finance Bank commenced banking operations on the 21st of July, 2017.

At Fincare Small Finance Bank, we aim to transform banking by making our products simple, processes automated and convenient, and decisions and transactions instantaneous for all our customers. Powered by technology, Fincare SFB has set a vision to be the first of its kind ‘Rurban’ Bank catering to the needs of the base of pyramid, mass retail and micro & small enterprise segments and ushering them into the era of #Smartbanking!

Fincare Values
Fincare Values
F
Be
Fair
Deliver banking that is fair, transparent and dignified- Zero tolerance for mis-selling & YOU first approach empowering customers to exercise options most valuable to them!
I
Be
Innovative
No innovation for the sake of innovation but innovation for achieving a greater purpose!
N
Be
Nimble
Understanding the pulse of the market and delivering robust responses to changing needs and a fast evolving environment! Merging flexibility, simplicity and sustainability is at the core of the way we do business!
C
Be
Collaborative
Victory of all is better than victory of some. We believe in the power of collaboration for everything- our design, our decisions and our execution! The ‘organization wins’ is the spirit!
A
Be
Accountable
Delivery backing every word promised with action!
R
Be
Resolute
Shift from a ‘values based culture’ to ‘passionate about values’ to go that extra mile and some more…
E
Be
Excellent
Striving for excellence to go above and beyond a ‘good bank’ to a ‘great bank’!
Our Story
2007
Future Financial Services launches as an NBFC-MFI offering microloans to women in AP
2009
Disha Microfin, an NBFC-MFI, starts offering microloans to women in Gujarat
2010
True North Advisors (formerly India Value Fund Advisors) invests in both NBFC-MFIs
2013
Business expands across South & West India; launches Loan Against Property for businesses
2014
Disha Microfin and Future Financial unite under the brand ‘Fincare’
2015
Disha Microfin receives in-principle approval from RBI to convert to ‘Fincare Small Finance Bank’
2016
Fincare builds products, processes and technology to launch bank
2017
Fincare Small Finance Bank receives final license from RBI to start banking operations
Fincare Way
Fun at work
Passionate about values
We will go the extra mile to ensure that we build an organization which is Fair, Innovative, Accountable et al.
Rurban Approach
We recognize and understand both Bharat and India, as not two geographies but as ways of life, and we will focus on bridging the gap between the two.
Think Customer Delight
We deliver more than what our customer expects and ensure that he/she cherishes the banking relationship.
Win Win Partnerships
We believe in win-win partnerships with our customers, our employees, our vendors and our associates.
Compliance in Letter & Spirit
We keep ourselves abreast of the rules and guidelines and understand the intent of guidelines and circulars to enable us to operate not just in letter but also in spirit.
Deliver Predictable Results
We are committed to delivering Predictable Results which build trust among investors, customers and other stakeholders.
Imagine the Future
We plan and invest for the future, build our arsenal of quality people, get intuitive of our customer needs, and most importantly keep a close eye on the trend lines of the world.
Technology Led Processes
We embrace technology as a tool to run our processes consistently and in a robust way.