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You shall not reproduce, copy, or redistribute for commercial purposes any materials or design elements of this service by Fincare Small Finance Bank .

1. By subscribing to Fincare Small Finance Bank Whatsapp alerts/notification services, Customer agree to get his/her personal notifications via whatsapp including balance enquiry and alerts, transaction details, apply for new product, new offerings etc. on his/her registered mobile number with Fincare Small Finance Bank via whatsapp.
2. Customer shall ensure appropriate network connection, receipt of messages by Customer shall be subject to the network connection and Fincare Small Finance Bank shall not be held responsible for any delay or non-receipt of the responses from the Fincare Small Finance Bank.
3. The responses received by Customers from Fincare Small Finance Bank chat messenger are based on program running at backend. This program has been developed and regularly enhanced to handle the queries in best possible manner. However, for any inappropriate answers, Fincare Small Finance Bank shall not be held responsible.
4. Under no circumstances shall Fincare Small Finance Bank, or its officials, employees, be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this service or for receipt of any answer provided by Fincare Small Finance Bank program running at the back-end.
5. Customer agree that he/she shall not have any claim against Fincare Small Finance Bank on account of any suspension, interruption, non-availability or malfunctioning of the service due to any link/mobile/system failure at Fincare Small Finance Bank end for any reason thereof.
6. It is advisable for customers who have subscribed to this service to delete WhatsApp when changing their device.
7. Please note this channel cannot be used for grievance redressal or reporting fraud as of now, Fincare Small Finance Bank will have no liability if any such incidents are reported on this channel.
8. Customer is aware that authentication technologies and strict security measures are required for using Mobile applications. The customer undertake to ensure that the password is not revealed to any third party including employees of Fincare Small Fi-nance Bank. The customer shall be solely responsible for all the communication ex-changed between them and Fincare Small Finance Bank while logging into this ser-vice.
9. Customer understand that using Whatsapp application may carry extra risks and may not be secured. Further any message and information exchanged is subject to the risk of being read, interrupted, intercepted, or defrauded by third party or oth-erwise subject to manipulation by third party or involve delay in transmission. Fin-care Small Finance Bank shall not be responsible or liable to customer or any third party for the consequences arising out of or in connection with using of this service. Customer is aware that it may not be possible for Fincare Small Finance Bank to give detailed information on the service functionalities.
10. Customer are responsible for keeping security safeguard of your whatsapp account linked to his/her registered mobile number. Customer are aware that using Mobile app involves many uncertain factors and complex software, hardware, systems, etc. which are susceptible to interruptions and dislocations. Fincare Small Finance Bank do not make any representation or warranty that the service will be available at all times without any interruption and further that Fincare Small Finance Bank shall not be responsible for any variation, reduction or imposition of the terms or the customer inability to use the Mobile app.
11. Customer shall not submit or transmit any content through this service that is:

• Obscene, Vulgar, or Pornographic
• Encourages the commission of a crime or violation of any law
• Violates any state or Central law in India and/or the jurisdiction in which you re-side and/or any applicable law.
• Infringes the intellectual or copyrights of a third party

12. Fincare Small Finance Bank has the right to retract the service anytime it deems fit.
13. The Courts in Bangalore alone shall have exclusive jurisdiction as regards any claims or matters arising out of dealings with us, and all disputes will be governed by the laws of India.
14. These terms and conditions are subject to change at any time and will be updated at Fincare Small Finance Bank discretion without notice.