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About Us
Established in 2017, Fincare Small Finance Bank quickly evolved into a Scheduled Commercial Bank, prioritizing financial inclusion. Guided by “The Fincare Way” it emphasizes business excellence through principles like Rurban approach, customer delight, values, win-win partnerships, compliance, predictable results, futuristic thinking, and technology-led processes.
Pursuant to the merger of Fincare Small Finance Bank with AU Small Finance Bank, with effect from April 1, 2024, the combined bank shall be a pan-India banking powerhouse serving 1.06 Crore customers spread across 25 states/UTs, 2352 touch points, serviced by a workforce of 43000+.
Our Journey:
The genesis of Fincare Small Finance Bank was the coming together of 2 NBFC Micro Finance Institutions, Future Financial Services and Disha Microfin. In May 2017, Disha Microfin received the final license from the RBI under section 22 of the Banking Regulation Act, 1949, to launch banking operations. The Bank commenced banking operations on 21st July 2017, with a vision to enable the financial inclusion of the unbanked and underbanked customer segments, including microentrepreneurs and microenterprises and mass with the active participation of the affluent.
In the first quarter of FY20, Fincare Small Finance Bank was included in the Second Schedule of the Reserve Bank of India Act, 1934. By virtue of this, our Bank became a Scheduled Commercial Bank, a status that reflects the highest degree of trust and good governance.
In March 2024, the Reserve Bank of India (RBI) approved a scheme of amalgamation of Fincare Small Finance Bank with and into AU Small Finance Bank, with effect from April 1, 2024. This strategic move reflects the aspirations of our bank to enhance our impact on the financial inclusion landscape by enhancing accessibility, availability and affordability of a wider suite of products across an expanded footprint and digital ecosystem.
The Digital Paradigm
Empowering Principles: Our Values
Fair
Deliver banking that is fair, transparent and dignified-zero tolerance for mis-selling & YOU first approach empowering customers to exercise options most valuable to them!
Innovative
No innovation for the sake of innovation but innovation for achieving a greater purpose!
Nimble
Understanding the pulse of the market and delivering robust responses to changing needs and a fast evolving environment! Merging flexibility, simplicity and sustainability is at the core of the way we do business!
Collaborative
Victory of all is better than victory of some. We believe in the power of collaboration for everything- our design, our decisions and our execution! The ‘organization wins’ is the spirit!
Accountable
Delivery backing every word promised with action!
Resolute
Shift from a ‘values based culture’ to ‘passionate about values’ to go that extra mile and some more…
Excellent
Striving for excellence to go above and beyond a ‘good bank’ to a ‘great bank’!
Vision
Vision: To facilitate financial inclusion of the unbanked and underbanked households in India with active participation of the more affluent customer segments.
Mission
Mission: To build a best-in-class digital bank delivering value to all stakeholders.
The Fincare Way, its guiding principles, are the key drivers of business excellence and include, Rurban approach, Think customer delight, Passionate about values, Win-Win partnerships, Compliance in letter and spirit, Deliver predictable results, Imagine the future & Technology led processes.
The Bank Story
The Bank Story
Our community is our strength
Awards and Achievements
Leadership that drives excellence
Empower your Future
Investor Relations
Fincare in the News
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