Fincare Small Finance Bank

Relationship Officer [Retail Loan Against gold] - Retail Banking

Bangalore 09/11/2023


We are seeking an experienced and dynamic individual to join our team as a Relationship Manager at Fincare Small Finance Bank. As a Relationship Manager, you will play a pivotal role especially in gold loan business performance of our branch, ensuring exceptional customer services, and driving business growth.


  • Undertake local BTL marketing activities to generate fresh gold loan leads.
  • Enroll and activate business connectors for gold loan business.
  • Tele-calling / follow up on leads given by Central call center and corporate office.
  • Coordinate with customers. Explain and suggest need based product to customer.
  • Coordinate with branch operation team for processing loan within stipulated TAT.
  • Follow up with delinquent customer for collection.

Who can apply?

  • Bachelor’s degree in any stream.
  • Prior experience in gold loan Sales or Willing to work for gold loan sales profiles.
  • Willingness to work in financial institutions like NBFC & Bank.
  • Good understanding of documentation requirement.
  • Understanding of BTL Marketing.

About Fincare Small Finance Bank

Fincare Small Finance Bank, born from the union of Future Financial Servicess and Disha Microfin, started its banking journey in July 2017. With a focus on financial inclusion, we offer a range of smart banking products, including deposits, loans, and insurance solutions, catering to diverse customer segments.